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Local Provider Representatives

Provider Network Representatives

Provider Representatives are the primary contact for medical providers nationwide to interact with The Funds. They administer all contractual agreements, standard and specialized and act as the principal liaison between providers and Funds’ claims processing and medical management vendors.

If you have a general question relating to your group, practitioner, location or services covered please contact our provider relations department by emailing them directly at [email protected]

If you are a provider who specializes in Non-Emergency Transport or Hearing Aids and have questions regarding the coverage of benefits, and limitations please contact your listed representative below:

Non-Emergency Network Transportation (NEMT)

Provider Rep: Kara McMillan

Office Phone:  304-256-2603

Email:  [email protected]


 Hearing Aid Network 

Provider Rep: Sara Thorn

Office Phone:  304-256-2629

Email:  [email protected]